WakeUpLead Last updated: [Insert Date]

WakeUpLead ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Who We Are

WakeUpLead is a business automation and CRM service provider based in Malta. We help businesses (such as clinics, agencies, and service providers) manage leads, communications, and client relationships.

Contact: [email protected]

2. Information We Collect

We may collect the following information when you visit our website, fill out a form, book a call, or interact with one of our clients' systems:

Name

Email address

Phone number / WhatsApp number

Business name and details

Messages or information you submit to us

Technical data (IP address, browser type, pages visited) via cookies or analytics tools

3. How We Use Your Information

We use your information to:

Respond to enquiries and book consultations

Provide and manage our CRM and automation services

Send relevant updates, offers, or follow-up messages (SMS, email, WhatsApp)

Improve our website and services

Meet legal and accounting obligations

4. Legal Basis for Processing

We process your personal data based on:

Consent (e.g., signing up for communications)

Contract (providing services you've requested)

Legitimate interest (improving our services and following up on enquiries)

5. Sharing Your Information

We do not sell your personal data. We may share it with:

Trusted service providers we use to operate (e.g., email/SMS/WhatsApp providers, hosting providers)

Authorities, if required by law

All third-party providers are required to protect your data in line with applicable data protection laws.

6. Data Storage & Security

Your data is stored securely within our CRM systems and protected with industry-standard security measures. We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time (e.g., unsubscribe from messages)

Object to or restrict certain processing

Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic. You can disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected] Business: WakeUpLead, Malta